5 Gallon Jug Replacement Filter - Filter Only
This filter is to be used with the Sagan Life 5 Gallon Jug Filter System.The Sagan Journey™ 5 Gallon Jug Water Filter has been tested by an independent water laboratory to establish the filter's "End of Life". It meets or exceeds the United States EPA water quality standards for removal of virus, bacteria, giardia and cryptosporidium for up to 250 gallons.
Jug NOT Included - Replacement Filter Only
Filter should be changed every 3-6 months depending on use.
HOW IT WORKS
NANO FIBER TECHNOLOGY –
The patented filtration media technology used in all Sagan water purification products is based on electroadsorption of contaminants, not mechanical filtration. The electro-positively charged media acts like a magnet attracting and retaining contaminants, as small as viruses, out of the water as they come in contact with the media.
The media itself is made of layers of non-woven, nano-alumina coated glass fibers containing powdered activated carbon (PAC) and antimicrobial protection (silver). The positively charged media field is sandwiched between layers of spunbond polyester, which provides strength to the pleated media.
The proprietary filter media offers exceptionally high flow rates and efficiency in removing contaminants. The media has been shown to remove viruses, bacteria, cysts, volatile organic compounds (VOCs), disinfection by-products, endotoxin, natural organic matter and other sub-micron particles and therefore making it IMPOSSIBLE FOR DANGEROUS ORGANISMS TO PASS THROUGH.
WHEN TO CHANGE YOUR FILTER
Changing your filter will depend on how much water you use and how contaminated it is. Since the filter acts as a magnet, as mentioned above, your filter will get clogged up over time. When it gets to the point of not being able to get water out of the filter, or the flow is not sufficient for your needs, it is time to change your filter. Even if there is only a trickle of water coming out, that water is still safe to drink.
Filters up to 250 gallons, replace every 3-6 months depending on usage
Removes Virus, Bacteria, Giardia, Cysts, Reduces Heavy Metals
Filter size: 1.75 inches wide, 3.75 inches long
Orders placed before 1:00pm Pacific Time will ship the same business day. All orders placed after 1:00pm Pacific Time will ship the following business day. Orders are only shipped Monday thru Friday. Please see the information below for details.Ground Shipping Terms
Estimated transit time applies from the date of shipment, not the date the order is placed.
- FedEx Ground: 1-5 business days within the contiguous U.S.; 3-7 business days to and from Alaska and Hawaii. Service days are Monday-Friday. Delivery is by the end of the business day. FedEx cannot deliver to P.O. boxes.
- FedEx Home Delivery: 1-5 business days within the contiguous U.S.; 3-7 business days to and from Alaska and Hawaii. Service days are Tuesday-Saturday. Delivery is between 9am and 8pm FedEx Home Delivery cannot deliver to P.O. boxes.
If you would like to ship your order express, it must be placed online before 1:00pm Pacific Time in order for it to ship the same day. If placed online after 1:00pm Pacific Time, your order will ship the next business day. If your express order is placed by phone with a representative before 1:30pm Pacific Time, we can get your order out the same day. Weekends (Saturday and Sunday) do not count as shipping days. Please call us at (208) 359 3123 if you would like to guarantee delivery by a certain day. The day your order ships does NOT count as a shipping day.Express Shipping Terms
Estimated transit time applies from the date of shipment, not the date the order is placed. Overnight orders shipped on Friday will arrive on Monday. For Saturday Delivery, please call.
- FedEx Express Saver: Delivery to businesses by 4:30pm and to residences by 7pm, in 3 business days.
- FedEx 2Day: By 4:30pm in 2 business days to most areas (by 7pm to residences).
- FedEx Priority Overnight: Next-business-day delivery by 10:30am to most U.S. addresses; by noon, 4:30pm or 5pm in remote areas.
- FedEx Standard Overnight: Next-business-day delivery by 3pm to most U.S. addresses; by 4:30 p.m. to rural areas.
Once your order has shipped, you will be receiving an email with your tracking information so that you will know exactly when your order will arrive. If you do not get an email, please check your junk mail or give us a call and we can provide that to you.RETURNS POLICY
We want you to be 100% satisfied with your purchases from Sagan Industries LLC. If you are unsatisfied with the product you purchased, you may return or exchange it within 30 days of your purchase date.
Please look over and or test all products upon receipt. If you would like to return an unused product for a refund within 30 days of purchase, a 15% restocking fee will be applied. A 35% restocking fee will be applied to used products that are returned within 30 days. Shipping costs will only be refunded if the return is a result of our error. If you return an order that originally received free shipping, the initial shipping expense will be deducted from the credit to your account.UNDELIVERABLE AND REFUSED PACKAGES
If your order is returned to us by our shipper because the delivery was rejected, refused, the package was unclaimed or the shipping address you provided at the time of your order was incorrect, the return shipping fees charged to us by the shipper, in addition to the original shipping costs and the restocking fee, will be deducted from any refund amount. If you would like us to re-ship your previously undeliverable order, we will do so but will charge your credit card for a second set of shipping fees.EXCEPTIONS
All sales after 30 days are final. Credit will not be issued for products after 30 days. Only exchanges can be made on Unused products after 30 days. You will be responsible for shipping the product to us, the shipping charges to you for the exchange and any difference in price.PROMOTIONS
All items purchased in conjunction with a promotion are non-refundable. If the item is defective it may be returned for a replacement or store credit only.RMA PROCESSING
All returns require a proof of purchase and must be clearly marked with a Return Merchandise Authorization (RMA) number. Products returned without an RMA number are not guaranteed to be processed and may be refused. To obtain an RMA number, please contact our Customer Service Department at (208) 359-3123. Once an RMA number is issued, products must be returned within 15 days.
All returned items will be inspected upon receipt to verify 1) their condition, and 2) that all components are included. Any product that is missing components will incur a charge for those missing items. For your protection, we recommend that you return the product using an insured shipping method. Sagan Industries LLC is not liable for products that are lost or damaged in transit to us.
Refunds will only be issued to the original purchaser in accordance with the original method of payment. Please allow 1-2 weeks for processing.
Please note that products not purchased directly from Sagan Industries LLC must be returned to the original place of purchase for a refund.Please send returns to:
Sagan Industries LLC
Attn: Returns Department
RMA #: ________________
11035 Technology Place, Suite 100
San Diego, CA 92127
AquaBrick Container and AquaBrick Water Filtration System Warranty
The AquaBrick Container carries a Limited Lifetime Manufacturer’s Warranty against defects in materials and workmanship for as long as you own it. If you are not completely satisfied with the quality of the materials or the workmanship of your AquaBrick™ at any time after your purchase, you may return it for a complete replacement. This Limited Lifetime Warranty is effective so long as the AquaBrick™ Container is properly maintained and properly used, as specified in the Operating Manual located on the Sagan Industries LLC website: www.saganindustries.com. This Limited Lifetime Warranty applies only to the original purchaser of the AquaBrick™ Container and is not transferable.
Sagan Industries LLC warrants the components of the AquaBrick™ Water Filtration System to the consumer for the period of 90 days from the date of purchase, when used in accordance with the operating manual of instructions. This warranty does not cover improper use or maintenance or premature clogging of the Filter due to use with turbid water.
Under this Limited Lifetime Warranty of the AquaBrick™ Container and the 90 Day Warranty on the AquaBrick™ Water Filtration System Components, Sagan Industries LLC will provide a replacement AquaBrick or AquaBrick™ Water Filtration System Components, if it determines in its reasonable discretion, the product(s) to be defective in materials or workmanship during the respective warranty period.
This Limited Lifetime Warranty on the AquaBrick™ Container and the 90 day Warranty on the AquaBrick™ Water Filtration System Components DO NOT cover damages or defects caused by improper use, abuse, misuse, accident, impact, negligence, improper maintenance or storage, contamination and deterioration due to storage of liquids other than water, insect infestation or acts of God. Also, this Limited Lifetime Warranty and 90 Warranty DO NOT extend to those parts of the AquaBrick™ or AquaBrick™ Water Filtration System Components which are subject to wear and tear from normal use, such as the caps, cap gaskets, tubing, bulb pump, spigot and connection components.
WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, BEYOND THOSE STATED HERE. ANY REPRESENTATIONS AND WARRANTIES MADE BY ANY PERSON, INCLUDING ANY DEALER OR DISTRIBUTOR OF OUR AQUABRICKS™ OR AQUABRICK™ WATER FILTRATION SYSTEM COMPONENTS, WHICH ARE INCONSISTENT OR IN CONFLICT WITH THE TERMS OF THIS LIMITED LIFETIME WARRANTY OR 90 DAY WARRANTY, ARE NOT BINDING ON US AND ARE OF NO EFFECT. WE MAKE NO WARRANTY OF FITNESS OF PURPOSE OR MERCHANTABILITY RELATED TO THESE PRODUCTS.
OUR RESPONSIBILITY UNDER THIS LIMITED LIFETIME WARRANTY OR 90 DAY WARRANTY IS LIMITED TO PROVIDING A REPLACEMENT AQUABRICK OR AQUABRICK WATER FILTRATION SYSTEM COMPONENTS AS SET FORTH ABOVE. THIS REMEDY IS THE SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY. WE HAVE NO LIABILITY AND SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE YOU MAY INCUR FROM FAILURE OF THE AQUABRICK™ OR WATER FILTRATION™ SYSTEM COMPONENTS TO FUNCTION PROPERLY, THE DESIGN OF THE AQUABRICK™ OR WATER FILTRATION SYSTEM COMPONENTS OR CONSTRUCTION, OR ANY OTHER CAUSE, WHETHER LIABILITY IS ASSERTED IN CONTRACT, TORT, OR OTHERWISE. WE ARE NOT RESPONSIBLE FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, GOODWILL, OR DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY. THIS WARRANTY GIVES CONSUMERS SPECIFIC RIGHTS.
To Obtain Warranty Service:
If you believe there are defects in the manufacturing or workmanship of the product within the warranty period stated above, return the product to Sagan Industries LLC with the following information: (a) Letter describing the suggested defect (b) Copy of Proof of Purchase Receipt. Please retain the original purchase receipt for your records. Sagan representatives will inspect the returned product and, at their reasonable, sole discretion, will replace or repair the defective item if the defect falls under the provisions of the stated warranty provisions. You are responsible and shall pay for all shipping costs required to obtain Warranty Service.